General Marketing
How To Get People To Buy Your Product Using Sales Psychology
29 Feb 2024
Selling a product should be simple, right? Solve a problem, and the money should follow. If only it were that straightforward!
The truth is, buyers today have infinite options and hold all the power. They research, compare, and choose carefully. Gone are the days of simply saying, "Here's a pen. Supply and demand will sell it!"
But here's the good news—in sales, psychology is your secret weapon. By understanding what triggers customers to act and implementing proven strategies, you can nudge people from being interested to buying.
This guide dives into sales psychology strategies and actionable tactics to increase conversions. Whether you’re a marketing pro, a business owner, or part of a sales team, these insights will help you close deals and grow revenues.
Factors That Make People Want To Buy Your Products
To convince someone to part with their hard-earned money, you need to tap into the way they think. Here are key psychological factors behind why customers decide to buy.
1. Bragging Rights
People love to show off their purchases, especially when those purchases solve a problem or make them feel smart. Think about luxury bags or even innovative software—they're conversation starters.
Ask yourself, what gives your customers "bragging rights"? Is your product unique in a crowded market? For instance, Instantly CRM stands out because it offers unlimited seats for one price—something their competitors can't brag about.
When customers share their wins with others, they create FOMO (fear of missing out), generating organic buzz for your product.
2. Creating Successful Users
People don’t just buy products; they buy outcomes. If your customer becomes successful using your product, you're not just selling a one-time service—you’re creating loyal advocates.
Take SaaS companies, for example. The most successful ones invest heavily in customer success teams to ensure their users thrive. When your product helps clients achieve measurable success, it reinforces its value and prompts referrals.
3. Real and Perceived Value
What’s your product worth in the eyes of customers? Buyers pay for perceived value as much as for real, tangible benefits.
For example, time-saving solutions (real value) paired with a stellar reputation and easy onboarding (perceived value) can drive customers to act. Address perceived barriers—like trust concerns or a steep learning curve—to strengthen your customers' confidence in your product.
4. Commitment in Small Increments
The "Sunk Cost Fallacy" says people stick to decisions they’ve already poured effort into—sometimes even when it’s a bad idea. Luckily, you can ethically apply this principle with small, low-risk commitments.
Free trials, low-cost starter plans, or webinars are excellent ways to get customers invested early. Over time, as they use your product, it becomes easier to say, "Well, I’m already here. Might as well upgrade!"
5. Less Friction and a Low Barrier to Entry
How many times have you abandoned a signup form because it asked for too much information—or worse, a credit card upfront? Reduce friction wherever possible.
Simplify registrations, offer free trials without credit card requirements, and cut down the steps in your buying process. When it comes to sales, easy wins.
10 Strategies That Get People To Buy Your Product
Now that you know the psychology, here’s how to apply it to real-world sales.
1. Find and Attract People Who Want To Buy Your Product
Your first task? Identify your audience! A solid Ideal Customer Profile (ICP) is crucial. Use tools like Instantly's lead finder to pinpoint and connect with prospects who genuinely need your product.
Pair this with inbound marketing strategies—like using SEO-optimized blogs or social media—to attract potential leads organically.
Pro Tip: For visitors who land on your website but don’t convert, try visitor identification tools to engage them directly. Tools like Instantly's Website Identification help uncover interested prospects you might otherwise miss.
2. Provide Value at Every Stage of the Buyer’s Journey
Stop selling; start adding value. Be a trusted ally throughout the buyer’s decision-making process.
Top of Funnel (TOFU) leads need educational resources (e.g., ebooks, blog posts).
Middle of Funnel (MOFU) leads may need case studies or webinars to build trust.
Bottom of Funnel (BOFU) leads look for reduced friction with free trials or demos.
Make every stage about solving their problems, not just pitching products.
3. Use Your Community To Create a Positive Feedback Loop
People love being part of a community—it's human nature. Build a network around what your brand represents.
For instance, Instantly’s "Cold Email Masterclass" Facebook group isn’t just about the tool; it’s about teaching members new email strategies. A strong community fosters brand loyalty and showcases the success of your users.
4. Collaborate With Influencers Who Love Your Product
We’re not just talking about influencers with millions of followers. Look for key industry leaders who genuinely use your product and can speak to its value authentically.
For example, Instantly collaborated with entrepreneur Alex Hormozi, who uses cold email strategies for his business. His endorsement reached an audience that trusted his expertise.
5. Leverage Demand Generation
If people don’t know about your product, they can’t buy it! Demand generation builds awareness and interest for the long haul.
Strategies include content marketing, social media, and cold email outreach. For example, using tools like Instantly helps automate outreach campaigns to boost brand awareness on a larger scale.
6. Automate Personalized Sales Emails Using AI
Personalization is king. With AI tools like Instantly, you can craft hyper-personalized emails at scale. Forget generic outreach—use lead data to target specific pain points with tailored messaging.
Pro Tip: Automate follow-ups based on common replies, like "out of office" notifications, and track responses with ease.
7. Focus on the Benefits, Not the Features
Buyers aren’t interested in what your product does; they care about what it does for them. Sell the result, not the function.
For instance, instead of saying, "Our tool finds leads faster," say, "Spend less time searching for leads and more time closing deals."
8. Lean Into Upgrade Mentality and Customer Habits
Upselling is natural when customers already trust your product. Once leads find value in your initial offer, suggest ways to enhance their experience—like adding extra features or upgrading to premium tiers.
9. Optimize Your Sales Cadence
Strike the right balance between persistence and annoyance. Sales cadence tools can help you track where leads are in the pipeline and automate communication—ensuring no opportunity falls through the cracks.
10. Start With Low-Effort CTAs
Make your calls-to-action simple and low-risk. Start with “Try for Free” or “Book a Demo” instead of immediately asking for large commitments.
The easier it feels, the more likely customers are to take that first step.
Drive Sales With Smarter Strategies
Selling doesn't have to feel complex. By understanding sales psychology and implementing these proven strategies, you can turn hesitant leads into loyal customers.
Remember, the key to success is always delivering value—whether it’s through a helpful AI tool, community insights, or expertly personalized emails.
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